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- Users: RobertParker
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Aspect ACD Database to Microsoft Access Database...
the complete oracle acc db will run around 250mb if historical is set close to default... Depending on your skill level - you can access the Aspect DB without using either Crystal or Access. Also, using an MS-SQL database could be an alternative to what you are trying to do... MSSQL can...- RobertParker
- Post #3
- Forum: Aspect contact/call center solutions
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Report Runner - Oracle Connection Credentials
What version of Report Runner are you using...- RobertParker
- Post #2
- Forum: Aspect contact/call center solutions
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CCT Scripts rather than GUI
Note - error in posting on my part - the field type - below that I ment to tab over one more to show that the numeric entries are defined data variables... type - CCT Variable - Each cct variable is mapped to an index below type is the index mapping- RobertParker
- Post #5
- Forum: Aspect contact/call center solutions
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CCT Scripts rather than GUI
There are 5 tables in the Database that will help you with the info you are looking for... The Tables are as follows cct cctstep ccttoken cctvariable cctwit (not really important here) Fields are cct cct_num (CCT Number) major_version (set of cct) minor_version (secondary version...- RobertParker
- Post #4
- Forum: Aspect contact/call center solutions
