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Thanks all, The selector codes 1 and 2 were zeroed out. I reset them to Direct Extension Transfer and all is OK. Thanks again John

Its ACS R3.0.3 C01

When I call in with night cover turned on, and during the recorded message I punch in an extension... The error message is "that selection is disabled". Then it returns to repeat the recorded message. The system is an older PARTNER voicemail system.

Displays are all fine and Intercom 777 works great. I really think it's an experimenting receptionist......

I have an Avaya PARTNER (it's fairly old). I am certianly no expert on it! My Night cover used to pick up after 1 ring and give our message about being closed etc, etc, etc... Then if you knew an extension it would let you go there to check your voice mail or contact an extension (if you knew...

ACT! by Sage Premium for Workgroups 2007 (9.0) (ST Edition) Version 9.0.0.175

I have a remote "field" person who wants alarms disabled on his ACT installed on his laptop. When I tell his ACT to NOT make an alarm (in the Tools > Preferences > Calendars & Scheduling > Scheduling Preferences tab) it accepts it but it doesn't "stick". When I go back in it's reset itself...

I'm running ACT for Workgroups 2007 (9.0). Does anyone know what list or ,ini file or whatever controls what reports I see in the Reports dropdown list? Mine has Contact Report first, Contact Directory second, etc, etc, etc...? I have several customized reports I'd like up near the top of...