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Fixed. Although the line was a partial PRI, all channels are activated and the CO DMS only allows 5 PSTN conductivities through software, so when I had my channels 6-23 OOS the IPO was rejecting the call. Since with more then 8 channels licensing is needed, had them remove channels 6-23 from...

I am going to try to gain access by having them dial into my computer and then transfer me to the DialIn extension I setup as they can call out. I will try NI-2 first thing tomorrow.

I'd have to look tomorrow on Manager on my work computer, 7.027841 or something of the sort? NM found it on Avaya site. IP Office R7 Q4 2011 Maintenance Release Patch - 7.0(278401) Oh and I found the same problem on a 9508 phone today and downgrading it also resolved the issue.

Hi all, Long been a fan but never had the chance to post yet. IP Office is a new product to my companies offerings within the last year or so and today was my first one being upgraded to PRI. Long story short the PRI works....for an indetermined amount of time. Outgoing calls always work, but...

Just today I downgraded a customer to 7.027P, the pacthed one and it got rid of this issue. Seems to only be on the 14xx series phones.