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I wouldn't recommend the questions at SAPCerts either. There are definately some wrong ones in there. I know this for a fact because I took two exams in the last two weeks, and teach the courses for SAP. Surely if you're paying for the questions, you would at least expect them to be right. Oh...

Fixed. Was a missing shdocvw.dll ! Found out by editing system.ini so that instead of shell=explorer.exe, it now says shell=winfile.exe. I then booted and windows file manager started. From there I attempted to run explorer and iexplore. Both were a little flaking. Explorer complained about a...

Packard Bell PC 98Mb/6Gb/PII300/Win98 Symptom of problems. PC boots all the way into windows, however explorer appears to start (the tray appears very briefly) but that's it. The desktop background appears, but no desktop icons, no start menu, and no bar. The only thing that is running...

Take a step back, it's very simple. This is what happens. 1. Start virus scan 2. McAfee finds file which is infected 3. McAfee asks what you want to do with the file 4. You press 'quarantine' 5. McAfee takes the file (.doc), encrypts it, puts the encrypted version (.mcq) in the quarantine...

Yes, sorry, the original word docs are gone, but there is an encrypted version of them in the quarantine folder. This is the one I am trying to get mcafee to recognise so I can 'restore' it.

Hi Kento, All the files are indeed in the quarantine folder. They were moved there by McAfee, and then encrypted. The original .doc files have been removed. I think I'm going nowhere with this problem. The only thing I have left is to upgrade McAfee to the latest version (the one on there is...

There is indeed a "restore" function which allows you to bring a file out of quarantine. However, the user (or some other 'expert') appears to have moved, moved and moved files around so that whilst the quarantined files *are* in the McAfee Quarant folder, McAfee can't 'see' them. I've...

Zip files are much more pervasive than they were in 1994. I would've expected you to get "what's that?" type messages back then. Remember now that OSs like Linux, and Windows XP have built in support for the zip file format. I realise a lot of people are on Win9x, and maybe even...

I have been handed a machine to 'fix' which has a whole bunch of virus laden word docs. It has McAfee on it which has found and quarantined these files. According to the documentation, "Quarantine" means to encrypt and move the files to another location. McAfee claims it cannot clean...