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Thanks for your help! Our old UPS crashed and the company is aware of the problem and importance of having one, but are not willing at this point to purchase a new one. :( That would definitely solve the problem!

Thanks so much for the info. It is happening everywhere. When we have power outages like this. What should I do? Run check links? Thanks!

Error: An edit operation on table SOP_Master_Number_Setup Failed accessing SQL Data. Error was generated while in the Sales Trx Entry window. Running Dynamics 8.0. Sql Server 2000 on a Windows 2000 Server. We have been having power outages quite often. Just wondered what this error means...

This may sound silly, but how do you remove the line apppearances from the customer service sets. I know how to remove the lines, but I am not sure that this is what you are telling me to do. Thanks! Amy

The sets for customer service persons have access to all available lines. I wanted to leave some lines on them because they do make outside calls. I did try changing the pick up group but it had no effect on the persons ability to pick up and incoming call. I may just remove the lines that...

Hello Everyone, We are wanting to restrict everyone from answering any incoming calls but our receptionist. We have tried looking in the manuals but have found no info on doing this. Our current configuration allows all customer service representatives to pick up any incoming call. Is...

Thank you all so much! I will try posting on the other forum as you suggested. Have a great day! Amy

I have checked line one for example. The Prime set is 240, which is our receptionist's phone. This line is also using Pool1. Is this helpful? Thanks, Amy

Please let me know what info you need and I will try to provide it for you. Thanks! Amy

Hello Everyone, We are wanting to restrict everyone from answering any incoming calls but our receptionist. We have tried looking in the manuals but have found no info on doing this. Our current configuration allows all customer service representatives to pick up any incoming call. Is...

Thanks for all of your suggestions! I did check the forwarding options and didn't find anything odd. I did set up his phone to forward directly to his voicemail and when I called his extension, the voicemail does pick up. I can also send him a message directly to his voicemail, but when I...

Hello Everyone, We have a Startalk Voice Mail system with Meridian phones. One of my co-workers was trying to erase some voicemails because his mailbox inidcated that it was full. During this process, he thinks that he hit some buttons that he wasn't supposed to hit, and after going through...

I have noticed that both of the computer receiving this error ar losing their connection to the network every so often. This wouldn't be causing this error? Thanks so much for replying! Amy

Several of the computers in the plant started loosing there connection to the network and it seems they are receiving the following error in the their event viewers (WinXP):Adapter Intel(R) PRO/100 VE Network Connection: Did not receive auto-negotiation advertisement from link partner. A full...

Thanks so much for your reply! I will definitely check out that list. Hopefully we will have it in our budget soon to upgrade G.P. Until then.... Thanks! Amy

We just got a new laser printer, (Savin CLP1620)and when we try to print financial reports to this printer, they print out as a one inch square at the top left of an 8.5x11 page. This printer is on a network. Everything else in Great Plains will print normally. Does anyone have any idea why...

Okay. Thank you for the information! Amy

We have a Nortel Startalk phone system. A user has deleted an important message they would like to retrieve. Is this possible? I have lookied through our books, and have been unable to find any info on deleted messages. Thanks, Amy

Each computer has 256 mb of ram. I will give these suggestions a try. Thanks so much! Amy

Hello Everyone, We have two computers here that are running out of resources almost as soon as they are booted up. The users are opening outlook 2000 and one other software application. The problem only seems to be worsening over time. We have deleted temporary internet files, cookies...