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  1. brugru

    Can't get Caller ID for another Incoming Call

    Is there some way we can set these changes at the system level? We've already done this at the user level but that did not fix our problem.
  2. brugru

    Can't get Caller ID for another Incoming Call

    Thanks for your follow up, we are using AA, so the CLID is not showing up anywhere first. I was told by Nortel that we should be able to get the CLID to show on all lines even when one is in use. Remember we are using CICS/
  3. brugru

    Can't get Caller ID for another Incoming Call

    We are using a Norstar Compact ICS 4.1. Caller ID is available on all lines. When using a phone set, and another call comes into that extension, the LCD reads the incoming line, not the caller's ID. I am told that the LCD can show who the caller is when the phone is in use on another line...

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