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Oddly, I seem to have a bunch more files in my directory than in yours. In addition to yours, under the Engine directory I have: ihook.dll msihook.dll scpthdlr.dll knlwrap.exe Plus I also have a Driver/7/intel32 directory. I think I am going to try to delete all of installshield and then go...

I tried deleting ilog.dll, but it still didn't work. I also stuck the Windows XP CD in and "updated" Windows, which was the installationg option that would preserve my files. This didn't help. If I can't manage to find something in the next few days, I'm probably going to start...

Um... I'm using sfc to scan whether my windows files are all safe and sound, but I don't see any options in here that seem to imply installation. Where would it be?

Well. Since I have no llog.dll, does anyone else have any other ideas on how to fix this problem? Should I start backing up my files and looking into a system restore? Or does anyone from Installshield frequent this board that could let me know whether a patch for this problem has been made?

I can't seem to find llog.dll. Any ideas where it might be? Also, in Windows XP, when you delete a dll it just puts it back for you, assuming that there's no possible reason that you would want to delete a dll so you must not know what you're doing. Any way to turn this off so I can actually...

Hi. I'm using Windows XP, and am having problems installing any software that uses InstallShield. When it starts preparing InstallShield, before the task bar moves, an error comes up which says "Error extracting support files: the specified module could not be found". I looked...