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  1. rntech

    BCM400 V4.0 Re-Transfer External Call if Busy

    Is there any way to successfully re-transfer a call using the Auto-Attendant, Contact Centre or CCR if the external number is busy? If the external number is busy the call is to stay in the queue and retry the transfer every 30 seconds until a successful answer or ring at the external end. I...
  2. rntech

    BCM400 V4.0 Auto Attendant

    Can the “one moment please” message be removed when a call is being transferred by the auto attendant?

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