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  1. youngster

    CDNs and ACD and Applications

    I am having to build an application in my Call pilot but am unsure of all of the steps. I have my DNIS assigned to the 800#s and the call pilot application is not too bad, I think I can figure that out. My problem is that I know I need CDNs and ACDs but I don't know where to plug them in to get...
  2. youngster

    DNIS Routing

    Thought I had this one licked. Now that I have found my DNIS digits and built my application in CallPilot, I need to repoint the DNIS digits to the application in the CallPilot (in this case X5051) to play the announcement. I can not see in my input/output guide how this is done. I am looking in...
  3. youngster

    DNIS Routing

    Thank you! This is the clue I needed to get this task started. I think I can complete it without further hang-ups.
  4. youngster

    DNIS Routing

    I need to repoint some DNIS digits (800#s) for a temporary message. I am thinking of repointing them to my call pilot for a message, then back to their original locations. My problem is that I am fairly new to the option 11 and can not locate DNIS info in the switch. I have no idea where to...

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