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  1. umbwebwe

    Service Center Upgrade

    We have always done our own upgrades. We have used very little contractor support in our organization for the development of ServiceCenter. I was a team of one for 3-3-1/2 years. Beginning in Jan 2002, we have had 2 full time ServiceCenter Admins. In May, we will be adding a third. The...
  2. umbwebwe

    Service Center Upgrade

    We migrated from 4.05 to 5.0.1 in October 2002. There are many bugs (specifically in Change Control) that we have identified and are awaiting fixes for. We have 6 open tickets pending SCR. If you have Page list turned off, you will need to turn it back on prior to upgrade. Be careful with...
  3. umbwebwe

    ServiceCenter login details

    Version 5.0.01 will log the user in automatically based on the NT USer/Password used to log into your network. in the sc.ini, place the following: trustedsignon:1

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