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  1. CustomPhoneGuy

    Which is the best PBX in the market?

    Thank you MitelMan! Lets look at stock prices... actually don't look if you plan on buying Nortel or Avaya or Cisco or 3-Com... Mitel wasn't first to market with IP but I have to say they certainly are shaking up the market place. The MN3300 software load is the same as the SX-2000. Further...
  2. CustomPhoneGuy

    Buying new phone system. Here are my options.. Opinions?

    If you are going VOIP look at Mitel www.mitel.com Unlike the others they didn't reinvent the wheel they made it better. Just my 2 cents in a tight economy. Happy hunting and "Happy Holidays" Zig
  3. CustomPhoneGuy

    Which is the best PBX in the market?

    It depends on which Manufacturer you talk to. We are Mitel reps so I say look at the Mitel 3300 ICP for IP and TDM sets or the never destructable SX-2000 for TDM sets. If you have a call center then the Mite is your switch. Good shopping and Happy Holidays. Zig
  4. CustomPhoneGuy

    Legend Maximum Capacities?

    With the Legend you can have MFM's Multi function modules on the bottoms of the MLX telephones. These are alternate extensions to the extension for things like modems and such. You can have a maximum of 3 T-1/PRI Cards in the system. If you are worried about upper limit capacity it sounds like...
  5. CustomPhoneGuy

    Recording incoming calls on Legend?

    A call logging system is very expensive. Try www.nice.com they interface with anything and most of your bigger financial institutes use nice to record trades. Good luck.
  6. CustomPhoneGuy

    Merlin Magix PRI on DMS-100 Central Office

    Waht is the protocol being sent from a DMS-100 providing me with PRI? AT&T is the carrier and the CO is in Manhattan. I am receiving "D" Channel error with ESF, B8ZS, 4ESS and theyb are sending me 3 digits. Help! AT&T can't give me the proper set-up.
  7. CustomPhoneGuy

    Can MLM AA go off-site?

    Touch Tone Tommy has got it. So long as you subscibe to Centrex that also has the "outside to Outside" or "Trunk to Trunk" feature on the lines yhis will work. Contact your LEC to confirm the feature is avaialble and turned on.
  8. CustomPhoneGuy

    016 t/r

    More information is needed to answer this question, for instance: Has the call already been nswered by another extension. Is the phone that answered a single line set or a key set. Or do you really want an outside trunk or DID to be answered on the 016TR. Or is the voicemail transfering the...
  9. CustomPhoneGuy

    NAM failure

    I would tell your supplier to replace it. But before you relinquish it make a copy of the database (if there is a floppy drive in it). Sounds to me like it will one day not re-boot.
  10. CustomPhoneGuy

    Merlin Legend R1 to R7 upgrade download.

    I am attempting to upgrade a customer to Release 7 from Release 1. There is no PCMCIA card in R1 so I am trying to convert the saved data file from R1 to R7. SPM (Ver. 4.0)say's I can do it and "converts" the information but does not save it to the file name I have created. HELP!
  11. CustomPhoneGuy

    How to find the release version of the system?

    You can upgrade from 3.1 to 7.0. You need the R7 upgrade card.
  12. CustomPhoneGuy

    How to find the release version of the system?

    You can upgrade from 3.1 to 7.0. You need the R7 upgrade card.

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