Search results for query: *

Some thoughts.. Make sure you are using an updated IP Phone firmware version. (At least 2.8) You also might also want to look into your IP DTMF Transmission Mode setting on the "change system-parameters ip-options" screen and make sure you have this set correctly for your configuration.

Hi Brooke, I have setup a "night-serv" button on my phone that allows me to see the status of the system. However for me its not just an indicator, its a toggle button. So if you set it up on someones phone they will be able to enable and disable night mode on the system, simply by pressing...

Has any found a fix for this? I have 4622's and the AWH-55's using the EU-24 port and we are dropping calls like crazy. In my experience I have noticed more often than not its due to the agent picking up to fast. If the phone rings for a few times there is less chance, it seems, of the phone...

I agree I would use AAR for private network traffic. To do it I would start with your Uniform Dial Plan. So are you basically wanting to reroute your incoming 2700-2999 DID's to your remote location? Do you currently have 2700-2999 extensions on the primary PBX that these DID's terminate...

Not sure if this is your problem or not but you posted "http://172.21.0.2/program files/avaya/mv_iptel/backups" for the server location where you want to store your backups etc. I don't know if its a post typo or not but one thing I see is a space between program and files. You can't have a...

I am having an issue with the 4622 IP sets using the AWH55 wireless headsets. When I press the headset button it activates the headset and all is good. When I press one of the call appearance buttons for the caller I would like to pick up, the speaker phone goes off-hook instead of the...

How about: "list extension-type type announcement" This sorts by ext.

I believe you are right ChuckRCT. We have MM 2.0 and our options when installing the system were T1 QSIG or IP. I have the IP Integration with CM 2.1 and it works just fine.

Is there an automated way to change the PIN number of a MeetME Conferencing VDN? If so please share. I have not looked into this to much but from what I found so far, there is not a way. Perhaps some genius vectoring or something may make it possible, just wondering what everyone else is...

Looks like that didn't fix the problem. I am still working on it.

Thanks for your responses, One machine is SP2 and the other is not. I do have the SP2 patch installed on the SP2 Machine. I tried to uninstall and reinstall and had not luck. Finally I called Avaya and talked to there tech support, to see if this was a known problem. They came back and...

I have had a few users now have the problem where while tring to access there voicemail from the Outlook Interface, they get an : "An unexpected error has occurred. This may be due to a temporary problem with the voice server, mail server, or the network. Please retry the operation...

We have the 2800 and 2900 extension ranges set aside for our Remote Sales force. I would like people at the home office to be able to dial those extensions and have the Modular Messaging system answer as if the call was covered to voicemail. I would like to find away to do it with out having...

Thanks for responding. I tried what you said, and the problems is that you have to press the goto-cover button while in the call. At least that is how it is on our R9.2 G3si. Right now I pick up the phone press goto-cover and it does not do anything. However if I call some one and press the...

I just setup a SoftConsole R1 sp2 and its working pretty good. However I have a problem with the auto-transfer functionality SoftConsole has. Currently when a call comes in, the recp asks who they would like to talk to, she then types in there last name (for MasterDirectory) and presses...

I’m setting up Master Directory 4.3 that came with Avaya SoftConsole 1.13 sp2 for our primary console operator. My problem is getting the Notes field to display in the blue shaded box next to the temporary notes field on the incoming or outgoing caller lines. I know that this can done because...