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Retrospect does a lot, but I don't think it can handle Arcserve. Heck, Arcserve has trouble handling Arcserve. What we've decided to do is keep one of the old Exchange servers intact but off of the network. We'll throw a dlt drive and my old copy of Arcserve on it, then use it to restore...

I have a user who needs data from a public folder resored. The problem is that the data was backed up using Arcserve on an Exchange 5.5 server. Since then, we've upgraded to Exchange 2003, and we're using Retrospect instead of Arcserve for Exchange (Highly, highly recommended!). We still have...

I know I say this a lot, but look at Goodlink. It just works. The users can automatically get attachments without you having to worry about installing extra services or buying extra RAM. For a while my company ran both RIM and Good, and once I was able to completely set up a user on Goodlink...

I couldn't agree with you more. There is no contest, Good blows RIM away in every aspect. We started with RIM, then switched to Good a couple of years ago and everyone loved it. The users love that it synced instead of just forwarded and I loved the centralized administration. Last August...

Perfect. Thanks a million!

I'm trying to make the e-mail address of one of my public folders appear in the Global Address List, but I can't figure out how. There's no option to check or uncheck, and I can't enter it directly because the address is already in my system. I thought this would be easy, but I'm stumped. Any...

I work in a company with two domains, one for each location. Our servers are all NT but our workstations are a mix of 98, 2K and XP. Recently we've developed an intermittent problem browsing our own domain. Workstations of all different types with users of all different rights are getting...

Do yourself a favor and look at Goodlink instead. Their software was doing stuff two years ago that Blackberry still can't do. Most importantly, administration is way easier. My company just switched back to RIM after using Good, and everyone's miserable. Good blows RIM away.

Have a NT 4.0 server and workstations that run 98, 2K, and XP. I've found that when users who have the XP and 2K workstations go into their printer properties everything is grayed out. They can't make any changes at all, not even something simple like going from portrait to landscape. They...

One of my users was traveling when out of the blue, his ThinkPad renamed itself. I name each laptop based on user, and this one had been someone else's a couple of years ago. Everything was fine the first couple of weeks, and then one day he turned it on and the laptop name had changed back to...

While runing Windows Update on all of my workstations, I've discovered some weird behavior with certain users and my office's ISA server. Here's the deal: Certain users in my company receive an error message when Windows Update scans for updates (a generic "has encountered a problem&quot...