Never mind :-)
I had been reprogramming the CAP key through the master reprogramming and must have done it wrong.
I just did it via the Feature *3 and hit the CAP key I wanted to reprogram then hit Feature 986 and voila! It now works the way it used to and should.
Sorry for the run around...
I am sorry, one modification to what is being done.
She is hitting a CAP button that has been reprogrammed to be Feature 986 then typing in the extension number then Rls and not pushing the CAP button with the extension as I said.
Sorry for the confusion.
Hmmm that is weird then as it used to work this way. She would hit the CAP button that was programmed to Feature 986 then the CAP button that had the extension.
I see what you are saying though, once you hit the CAP button it would just take it as being fwded to that extension and cancel the...
Well we have programmed a button on the CAP module to be Feature 986, so I know it is being done correctly as far as using a CAP key to do it.
I am hesitant to reboot the Flash due to everything else working correctly and fear of causing more problems by doing so. I would expect more than just...
I am hoping someone knows how to configure the number of rings that voice mail will use after being transferred to voice mail via Feature 986?
Currently it is ringing 4 times. I am sure it used to go almost directly to voice mail before our power failures that wiped out the programming and...
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