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  1. epithymia

    alternative to crystal for Linux?

    Anyone know if there is any good alternative to Crystal Enterprise and Reports that can run on a Linux platform? Because as far as I can tell from Crystals site, and these posts, Crystal does not have anything for Linux platforms...though correct me if I am wrong!
  2. epithymia

    standard deviation

    thanks for the help, but I don't think you get it. let me try again and be as explicit as possible. Looking for an ASA which is: answer delay over calls answered. There are 10 skill sets this is worked on. So I can get the ASA per skill set per day, and ALSO GET THE ASA FOR ALL SKILLSETS...
  3. epithymia

    standard deviation

    need to do a standard deviation of this formula: Sum ({dApplicationStat.CallsAnsweredDelay}, {dApplicationStat.Timestamp}, "daily")/Sum ({dApplicationStat.CallsAnswered}, {dApplicationStat.Timestamp}, "daily") So, really, a standard deviation of a sum. So the result would...
  4. epithymia

    standard deviation

    I am trying to do a standard deviation on a summary. this is what seems impossible.
  5. epithymia

    standard deviation

    Hey, having problems with a formula... I am trying to do a standard deviation on a formula (in CR 8.5), and won't let me do it because it says "summary could not be created". I assume this is because it is trying to do the standard dev on a running summary already. Won't let me do...
  6. epithymia

    Are Charts in Crystal 8.5 made by aliens?

    I cannot understand for the life of me the logic in charts. Some fields you can chart, others you cannot. I just made a really simple graph. The only formulas it let me chart were of the form: Sum ({dApplicationStat.CallsAnswered}, {dApplicationStat.Timestamp}, "daily") Fine, no...
  7. epithymia

    Control Charts in Crystal

    Hey, Having problems with Controll Charts in crystal...where there is an upper and lower control, standard deviation, median, etc. I can graph the points, and in the summary figure out the standard deviation hence the control limits, but find it impossible to graph the limits since they only...
  8. epithymia

    Hyperlink question

    Hey! I know how to do hyperlinks in crystal, but...I have the reports in .asp and want to get the hyperlinks to open in a new window. There is no coding in the .asp file to do it since it just says grab the report, and I can't find ANY way in Crystal (8.5) to have the hyperlink open in a new...

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