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  1. hhoffman

    Database used in CMS and BCMS Vu products?

    Does anyone know what database (Oracle, SQL, etc) is used for either CMS or BCMS Vu products? My company is looking at both products to see which fits our call center needs and this question came up. Thanks, Heather Hoffman
  2. hhoffman

    Merlin Legend Compatible with a 5E switch?

    I need some help. I am cutting over a voice T-1 to AT&T. I have a Merlin Legend Release 6 Version 11. My PBX vendor says that the Legend is compatabile with a 5E switch and AT&T is saying the legend is not compatible. Does anyone know for sure if it is or not?
  3. hhoffman

    How do you make the 400 E&M Module from being 4 wire to 2 wire?

    Does anyone know how to change the 400 E&M Tie-Line Module from being 4-wire (total of six wires) to 2-wire? Is there a dip switch setting that has to be changed?

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