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  1. Shaun E

    J series on 9.1?

    You can download it from Avaya (it's not behind PLDS) https://support.avaya.com/support/en/download/1399860825830?productId=P0553&releaseId=H.323%206.8.x You can then upload the files to your IP Office using Manager.
  2. Shaun E

    J series on 9.1?

    In the admin setting on the phone change Signalling to H323. You will need to have the firmware on your IP office/TFTP server/whatever and when it reboots it will flash the H323 firmware You can also set it in your 46xxsettings with "SET SIG 1". Once the firmware has been changed to H323 they...
  3. Shaun E

    SV9100 Hold Music Files, MOH

    You can also import the files into Audacity by doing a raw import and setting it to ulaw or alaw depending on your region. I use Audacity myself. As mentioned above you need to login with user1 - the tech login won't show the files. There's usually only 1 wav MOH in the system out of the box...
  4. Shaun E

    IPO SE R11.1 (or 12.1) on Proxmox?

    You're quite right - I missed that there's a new KVM image for 12.1 as I've only done upgrades from 12.0 so far. I will have to try that on Proxmox but I'd imagine it should work as that's just KVM under the hood. The HyperV image comes as a VHDX file which is easily convertible to qcow2 but I...
  5. Shaun E

    Trunk to trunk routing

    I'm not in the UK so not too familiar with the MICS over there but I seem to recall the UK variant didn't allow trunk-to-trunk routing or even the ability to transfer/forward a call externally due to some local regulations.
  6. Shaun E

    Avaya SBC – Dual SIP Trunks via VLAN Tagging (No Gateway Reachability)

    The SBC can indeed support VLAN tagging on interfaces. I believe you're using VMware from previous posts so before we go into too much detail on the SBC side can you please confirm you have enabled VGT (Virtual Guest Tagging) on the VMware side? This is essential to expose the dot1q IDs to the...
  7. Shaun E

    IX Workplace and Bridged Appearances

    No, they do not ring. HGs do however work fine and if enabled you can login/logout of the group from the Workplace interface.
  8. Shaun E

    J series on 9.1?

    The J169 and J179 at least in H323 are recognised as a 9611 and use an Avaya endpoint license - not a 3rd party license. I used them for years before upgrading my system from 9.1 to 11. There's some limitations such as the Bluetooth/Wifi module doesn't work but otherwise they look and act like...
  9. Shaun E

    Upgrade Advice – Avaya IP Office Server Edition 11.1.2.3.0 to 11.1.3.2.0 (VMware Environment)

    In a VMware environment as eluded to in previous posts I would strongly recommend uploading the ISO to the server itself and then initiate the upgrade from the web admin. The server will then mount a local copy and is much faster. If you need to check the integrity you can do an md5sum on the...
  10. Shaun E

    IPO SE R11.1 (or 12.1) on Proxmox?

    It comes up with the license error but it's really because the wrong media was used. The same license will work fine if you use a VM image to install rather than the ISO. To be quite honest I regret upgrading to R12 as there have been so many issues with it mainly with Voicemail Pro and One-X...
  11. Shaun E

    IPO SE R11.1 (or 12.1) on Proxmox?

    The ISO while usable for upgrades on a virtual machine can only be used for a new installation on a physical server. If it's installed in a VM it detects that and won't run. I have successfully run IP Office on Proxmox using the R12 HyperV image (IpolCPEHyperV-...) by converting the HyperV...
  12. Shaun E

    911 dialing help- IP office 500 v2 ver 11.0

    Have you tried doing an ISDN trace in Monitor to see if the IPO is sending the correct details to the Adtran? It would at least help identify where the issue lies. If the IPO is sending the right details then you need to look at the Adtran config and not the IPO. Both of them can manipulate...
  13. Shaun E

    Connecting CS1000 to Cisco 2921 and routing SIP to POTS

    What interface card between the 2921 and CS1000? I personally use a VWIC3-4MFT-T1/E1 card to link to my Avaya G650 (which would have the same setup on the Cisco side). If you don't have it already you'll need a PVDM3 module to do the transcoding between IP and TDM.
  14. Shaun E

    I found this very amusing 🙄

    Another one that I just remembered for the West Wing fans out there. They used mainly Norstar sets in the show (M7310 from memory) but instead of the LCD BLFs they had LED lights. I guess the LCDs weren't visible enough on screen to show they're on the phone :P The Avaya ringtone is also way...
  15. Shaun E

    Avaya ix voicemail

    You can do it but it's quite convoluted. In C:\UC\Prompts\Personal\1 you will see a whole bunch of .vox files. These are the personal greetings. First you should record a personal greeting as a placeholder and find which file was created at the time the greeting was recorded (eg...
  16. Shaun E

    Wireless phones - What all are folks using?

    Avaya DECT R4 with 3735 sets. How many is "a lot"? (DECT R4 on Aura for example taps out at about 750 extensions)
  17. Shaun E

    I found this very amusing 🙄

    I'll have to check it out! But yes, the cord being installed backwards or worse - a phone being used that's clearly powered off are a few things that grind my gears :ROFLMAO: I'm slowly building out a little "Phones on Screen" database which I should publish one of these days, eg:
  18. Shaun E

    Yealink DECT IP Multi-Cell System on SV9100

    I haven't used their new multi-cell but I have used the W60 and it works fine with 5111 licenses. I've also used the Ascom DECT solution and Cisco DBS-210 + 6825 sets on the 9100 and 9300 with no issues. The Cisco DECT sets are quite nice to use and also support wideband audio:
  19. Shaun E

    Two Questions - TDM-Based Sets

    I can confirm the 6400 series sets work mostly fine on 12.1 as well. About the only weirdness I've seen is when you press # it comes up as a £ symbol. I use the UK English locale so wonder if it's some form of find and replace for the regional settings.
  20. Shaun E

    Help with Nortel CICS : Do I have CLID?

    I do always forget that BRI was never that popular in North America. Just about every CICS I've encountered here in Australia has BRI trunks including the one I had installed at home over 20 years ago (BRI was cheaper than 2 POTS lines). The Australian MICS doesn't need a keycode for 10...

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