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I apologize for the confusion! The problem is that it still shows up on x221 AND x262, even though I have changed the control set for ALL sets and lines to x262 (even unoccupied lines). I did a number of things to try to resolve it, and ended up having them turn the service on and off...

Well, a cold reboot did nothing! I moved the routing service from schedule 6 to Night service. After doing that, x221 no longer shows "Services On" when the routing service is turned on manually. However, after changing it to automatic, whenever the running schedule turns on routing...

It did not work. The strange thing is that when I set routing to manual, both x262 (control set) and x221 (no longer control set) allow services to be turned on, instead of saying "denied in admin" for x221 like it does on all the other sets. That makes me think it either need...

No. Services were turned on by the schedule (set to automatic). While it was on, I changed the control set for ALL of the lines and sets. Should I change it from auto to manual and do what you suggest? Have you run into this before? Thanks, -Paul

I have turned on routing service for a customer's MICS 5.0 to follow an automatic schedule, which works perfectly. x221 now says "Services on" all the time. I changed the control set for ALL lines and sets (even those unequipped) to x262. No matter what I seem to do, I cannot stop...