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  1. landesk

    When Redial Key is used, ph no does not print on raw data

    Can any body help me? The problem is that when we use redial key after first call was drop or not succeful, the destination ph no does not print on raw-data printer. But sometime it print first one or two digit only. We are using Option 61C. Regards, Thant
  2. landesk

    Music on Hold automatically disappear ( Option 61C)

    Hi Guys, Any answer for me? Thanks
  3. landesk

    Music on Hold automatically disappear ( Option 61C)

    Hi Kingteo, Which buttons from attendant should I use? Dear Unkalary and Meridian11c, Below is configuration of MUS route and CDB REQ PRT TYPE MUS TN CUST DATE PAGE TN 20 0 1 7 TYPE MUS XTRK XUT RTMB 40 1 CFLP 17 ---- REQ PRT TYPE CDB CUST 0 DLDN NO . . . . . . MUS YES MUSR 40 . . Thanks
  4. landesk

    Music on Hold automatically disappear ( Option 61C)

    Dear Mikeyb123, I checked the route data blocks. I have route 0,1,9,11,12,13,14,15,16,31,32,40 The config of route no 0,1,9,31,32 are as follows TKTP COT . . MUS Yes MRT 40 And route No 11,12,13 are TKTP AWR and MUS NO , 15, 16 are TKTP RAN and MUS NO 40 is TKTP MUS and MUS NO...
  5. landesk

    Music on Hold automatically disappear ( Option 61C)

    Dear Specialists, I have a problem with Music on Hold. There's no sound when the call is hold. I am using external source disc player. Previously it's working properly. I do not change any config within these day. I hear the sound when I listen on music TN no ( 20 0 1 7 ) with headphone...

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