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  1. NortelQuestion

    I have forgotten my mailbox password...

    Yes, it is a user voicemail, not the admin password. I tried the string and it makes sense until the display asks "Reset password?" and phone is a 8 button phone and does not have an OK button. Forgive my ignorance... usually # works, but is saying "invalid key". Alos, our...
  2. NortelQuestion

    I have forgotten my mailbox password...

    I understand that a forgotten password cannot be recovered. The troubleshooting guide indicates that the old password must be reset to 0000 by the System Coordinator... that's me! And I cannot find anything in all of my many reference guides that tells me how to do this... any help would be...

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