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Has anyone adjusted the internal date/time on these devices. The default date is January 1, 1980. I would like to make this current, but do not see anywhere on the phone to set the date/time. I have added an SNTP server value to the 46xxsettings.txt file but it doesn't seem to pick this up...

You can do this through the use of Caller Applications. Basically the Caller App would be built like a bulletin board or Announce Only mailbox. You would have to move the mailbox to a COS that utilized this Caller App and then they would have to record an announcment versus their standard...

I have done the same steps as you with similar results. I am very interested to hear if anyone has made this work.

New update...since the problem appeared to be only related to Audix, I decided to look at IIS. Stopping and restarting all of the IIS services fixed this issue for me on all of my servers. So, the necessary steps are: MSS - Apply SP6 (version 32.7) MAS - Run tzedit.exe (including steps j & k...

This appears to function different for Audix versus Aria. I left a message in a mailbox and checked with an Audix COS. The header was an hour off. I changed the COS for that mailbox to Aria, worked perfectly. Changed back to Audix and it showed up an hour off again. Not much for new updates...

I'm not sure if that is the case or not right now. All of the system clocks agree with the right time, it is just the timestamp associated with the header. My initial response from Avaya was that it is a wide-spread problem and high level management is involved in finding the resolution. It...

We applied the latest SP6 to the MSS and the Microsoft changes to the MAS, but are having some issues this morning. The system clocks all show the proper time, but when reviewing messages the time in the header is an hour earlier. Interestingly the subscriber activity log shows the proper time...

Unfortunately all of these phones are in one HQ building and therefore on the same network region. I did list all registered stations before and after. That really helps our technicians to locate the phones that are down rather than relying on trouble tickets. Avaya has said the same thing...

What methods has everyone used when they decide to upgrade IP phone firmware? This past weekend I used the command "reset ip-stations ip-phones ipaddr XXX.XXX.XXX.XXX YYY.YYY.YYY.YYY" and found that not all of the phones in the address range actually reset. Has anyone else seen this? I used...

This is just like an announce-only mailbox. The only way to do this is by building a Caller Application.

I know that when I originally installed the web client on the Win2k3 server, by default our IIS was set up to not serve certain types of files, ASP being one of them. You may need to make some configuration changes if you are able to view some pages but not others. I don't remember all of the...

You do the administration through the web. For admin go to http://yourwebserverIPaddress/webmsg/admin. I think the login is "admin" and password is "admin1". Once you have done that, go to http://yourwebserverIPaddress/webmsg/scripts/start.asp to log into your mailbox.

Our 3.0 upgrade software and equipment arrived but it will be a few weeks before we do the upgrade on our test system. In the meantime, I wanted to try to get a head start on the web based subscriber options, but I'm not sure where to install them from. The online docs made it look like the...

I had two phones that had the "FTP server can not back up message" and they were pretty much locked up until I moved them back down to 2.4. I think I attributed that problem to a DNS issue because of the way that I was trying to test. I haven't had that issue on any other phones since I...

I am having very similar issues, but it is somewhat inconsistent. On phones that are at firmware 2.4 already, when they load this new settings file they show the new FTP server, but are disabled. If however I totally clear the phone and load the 2.6 firmware, then they go to backup enabled. I...

We have started seeing this problem as well. It actually happened to me once. I was off-hook on first appearance. My second appearance started ringing but I didn't answer it. As soon as I hung up on the first appearance I went off hook again to dial the person back who had called on the...

Did the extra RAM make a difference? We are preparing for R3.0 upgrade and will upgrading MSS to S3500, but plan on maintaining S3400 for MASs. If there are serious performance issues on the MAS we may need to reevaluate that decision. thanks

I know that I had it set up and working once, but there was very little that you could do from there. I think I found the instructions on the www.inaau.org website under the integrated management committee.

We have been receiving numerous reports of user's phones rebooting out of the blue. When this happens their Call Log is wiped out as well. I'm not finding much in CM to guide me to what might be happening, so I'm going to have to go to our data folks. Not really looking forward to that since...

I believe that it only does this when the port has been idle for a certain period of time, usually several hours. So if this is occurring in the middle of the day, your PBX routing or traffic patterns must be such that not all of your ports are being utilized. I would expect that if you did...