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I have three extentions designated as operator that were programmed years ago. I now need to remove one extension and add another, but not exactly sure of the correct process in system programming. If i could get some quick help, it would be appreciated.

Zelandakh, thanks for the info. I'm aware of the online methods and use them quite often for other things. The preference for face-to-face meetings has to do with hands-on group lab sessions since we have some space to do this. However, if anyone might want do online only, i am sure this will...

i have three auto ring down circuits that are programmed on two different extensions. on one of the extensions when any of three have a call and doesn't get picked up, it goes into that ext voice mail and then locks the line up for approx 5 minutes. this doesn't happen on the other extension...

I am looking at starting a study group in the Chicago area for MCSE. I heard about the idea from another group, but thought i would post here to see if there would be anyone interested. This will be a collaborative effort. I don't have funds or time to spend on an expensive classroom...