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FYI: Up to three DS1 carrier facilities (maximum of two in one carrier), and therefore three PRIs, can be connected to the system through separate 100D modules, each of which occupies a slot in the system carrier. In terms of system capacity, each DS1 channel counts as a line/trunk, so the...

Thanks again Jim. I've read some of the network reference document. What is the differnce between 100d and 100d-u board configuration? When I program the Lines/Trunk, PRI lines, does the "dial plan routing" handle the incoming calls, and does the "outgoing table" handle the outgoing calls on...

Thanks Jim. So, I'm going to install a DS1 module. Do I have to set up the system for networking? Or can I use the routing tables to get calls in and out? I've programmed networking on the Inter-tel and Iwatsu systems many times, but I have never done any network with Legends. I've...

Customer has Legend R6.1. Service provider wants to bring in another T1. There is an existing T1, on a DS1 module,with loopstart and E&M channels configured for different numbers coming into the system and for outbound calling. The new T1 proposal is for a PRI point to point, between the...

For the Avaya software download, do you need a number for all downloads? I'm looking for the latest version windows SPM. I recently changed laptops and cannot find our windows version SPM. I have the 6.25 DOS version SPM, but need to get into higher version systems for conversions, etc. Or is...

The line moving from one trunk position to another trunk position has occurred on several phones. All phones are programmed the same, with direct line/trunk appearances of their 6 lines. I am beginning to think that I may have to try defaulting the CPU and restoring the database. Thank you...

I was just wondering if anyone has ever seen a call that was put on hold, then moves to a different line position? What could be causing the call to move to another line on the system? The current system is an Inter-tel Axxess. The phones are programmed with direct line appearances. The...

Thank you! Thank you! Thank you!

Sorry, I thought the handsets in the classrooms were Magix extensions.

Does the MLM-007 have an expansion cartridge/? to add 100 more mailboxes? Or is the MLM-007 100 mailboxes only?

My first thought would be to give extensions the appearance of the LINE to access the paging zone for that particular user. There are access codes for all the calling groups which you can dial.

How can I find out what the mailbox capacity is on a Merlin Legend Mail module?

I have a customer with several lines who just added MLS6 phones. The MLS6 phones only show the first four lines. I tried programming auto line select for CO 1,2,3,4,5,6,7, but get a busy signal after lines 1-4 are busy. Is there a way to enable pool mode on this version? Is there a way to...

Yes it is SMDR6. I did change the format from standand to CLID and was able to get the information on SMDR. However, the information only shows on the VM extension, not on the extension receiving the call via AA transfer. Is there another parameter that needs to be changed to get the...

Additional information: Caller using T1-PRI to make call to AA can dial options, however, if caller ends dialing for approximately 10-15 seconds (is listening to flight information) then the call is disconnected. I had originally thought the disconnect was occurring at a specific spot in the...

MICS version 4

I have a Norstar MICS that just recently upgraded to T1-PRI for caller ID. The CID info appears on the telephones, however, the CID info does not appear on the SMDR. Is there a program to enable CID info for SMDR?

Have a Norstar MICS with T1 and local copper lines. When user calls a specifice 800 number on the T1, the call is disconnected at a specific spot in the far end AA recording. However, if user calls uses their local lines, that call is not disconnected. Could the far end AA recording be...

Jinx - I agree with the Spectralink clarity and range being worth the price. However, I've run into ALOT of problems with the PTB410's. Out of a 30 wireless phone install, there were 20 failures over a year period. Failures were buttons coming off, static, no display, echo, and internal error...

I use 8,N,1,1200b, no flow control all the time to get SMDR.