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My Tools menu does not have an options selection -- Believe me, I have tried every menu item I have. There is no rich text format or HTML format for receiving, just for sending. I also turned off all security -- and no change. I think it must be that I had Office 98 before, but I don't know...

Thanks to both of you for the ideas. I updated all the Office97's available at Microsoft. I hate to pay for Office2000,since I really don't need it. The thing is, I don't know how I was able to receive it in HTML format before the crash, but not after. One of life's mysteries, I guess...

Before I had to reformat my hard drive and start over (sigh), I swear I got my email HTML format as I opened it. After re-installation of Office97, I get it as an HTML attachment in the email, which must be opened itself. Since most of my emails are in HTML format, this is really annoying...

Thanks to all for your help. I was able to get the problem fixed, and was then greeted with a "wrong version of CTL32.DLL" message. I was pointed to a website that actually had the fix for this problem. It was one of the following (can't remember which)...

How do I find out the correct date and timestamp for the elusive run32.dll that I need?&nbsp;&nbsp;Thanks for the reply, Abelson -- does this mean you can give me the file? I looked at the files on the original Windows98 CD, and they are May 11,1998 8:01 PM.&nbsp;&nbsp;<br>Thanks again. <br>Gekko

Hi,<br>I've searched the Microsoft Tech info about this, with no result.&nbsp;&nbsp;I have regularly updated my Windows 98 from the Microsoft Updates page.&nbsp;&nbsp;Somehow, I have acquired the NT version of the run32.dll.&nbsp;&nbsp;One of my programs just gives me the message &quot;Wrong...