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Regarding Top 10 - maybe you only have 6-7 different values? E.g. if you say Top 10 viruses, maybe only 6-7 different viruses have been detected during the selected time period? Regarding computernames: It´s a known issue and is fixed with VirusScan 8 Patch 11.

ePO 3.6 uses port 8801 for security threats. If you (like most enterprise environments) only allow internet access through port 80 and 443 there will never be a connection and ePO will always show the version from the installation package. And you will never see a security threat. We created a...

Running a script after the update will not work because in this case the update job does not finish and will block all other jobs. To start any other job the framework service must be stopped and restarted (or you just reboot the system)

We had the same problem (about 20% of all VS8 installations are reporting "no AV installed" after applying Patch 10). Mcafee told us that Patch 10 installation stopped during writing some registry keys but they do not know why. But it seems that all necessary files are installed when the...

We have an open case at NAI regarding this issue but looks like there is no solution available. In normal environment the value is reset to 0 when the job ends. You should not force it to 0 because during replication etc. this value is used to lock the repository. Otherwise you would be able to...

We discovered the same issue with ePO 3.0.1. Reason was that we set a maximum run time for the replication task and sometimes it took longer so ePO killed the job. Unfortunately some locks are still set. To fix the issue we did the following: Step 1: Delete file disabledsitestat.xml (if...

You have to contact McAfee support to get this dll. Or you wait for SP2 (this will include the fix). SP2 should be released this month.

To get the dll you have to contact McAfee support. As this dll is only a development build (means it did not pass the QA) they send it only if you ask for it. Regarding SP4, we also found the problem on a system running SP4.

I got this dll last week and the problem is fixed now!

Does this dll also fix the problem with the remote console? Right now it is very - and I really mean VERY - slow (you sometimes wait several minutes if you try to make any action).

The only way I know is to use the search form (right-click on directory -> search), then search for computers in a specific site or domain (whatever you want) and then you can select the computers from the result holding the shift key. Then you can move them, delete them etc.

We are managing about 17.000 machines. We already use distributed repositories for the updates so this does not cause the problem. With ePO 2.5.1 we had a maximum of about 50 http-connections, after updating to 3.0.1 it increased to the maximum of 1000 (sometimes it goes down to 600, but only...

Excluding the ePO and SQL directories does not solve this problem. Connections are still reaching the maximum limit and accessing ePo via remote console is still very very slow.

Hi, after Updating from 2.5.1 to 3.0.1 we have the problem that all available http connections (default = 1.000) are in use. Thus our ePO server is very slow and it is nearly impossible to work with ePO remote console. NAI told us to increase the number of working threads and the number of http...

Hi, I just wanted to convert the Netscape Communication Server userdatabase to a .htacces-compatible format! But HOW do I do this? Please help me! Thanks