Yesterday I actually got the problem to happen consistantly for me. After picking up the call dialing F986 waiting for it to display mailbox # and dialing it, it would just leave the call on hold. At that time there the lines only rang on the operators phone and did not appear. I made line...
The VM is r4.0 and the system which has been upgraded from r3.0 to r4.0. It is a 6 port VM and VM seems to be answering because it asks for the ext # on the display so I don't believe it is a size issue. The operators are dialing the ext #'s when using the F986. Thanks for the responses.
I have a customer who is having problems transfering calls directly to VM. It seems to be a frequent problem which is happening on both of the operators phones, just never when I'm around. VM seems to be answering because ext number comes up on the display and after dialing the ext number...
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