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Greetings, We have a document library setup which uses a template.aspx as a template for any new items created in the list. We are programatically catching the event of a new item being added to another document library and spawning (paralleling) the creation of a new file with the same name...

Greetings, I am looking to setup a VPN to my home business network. My intent is to allow hired developers to VPN into my network and use my environment to develop applications for me. I have been reviewing hardware for consideration. And for a time was leaning towards an inexpensive...

Good afternoon XEROX Gurus.... I have a Xerox 4525N that displays the following message after restarting: E 0002 ESS FAN Issue started in the middle of use on one day. Not under warranty anymore. Xerox support company came and swapped out some parts, none solved the problem (swapped and...

Greetings, I am coding newbie. I have a friend that wrote an application (VB 6.0)that allows a person to copy a number string and dial it via modem. He referenced and used mscomm32.ocx in his app. When I attempt to run the app from some other machine, it screams that mscomm32.ocx is...

Update: Greetings...I just returned from vacation to find all this information on this old post. What I ended up having to do was place and analog line on the user's desk along side the digital phone. The analog line was strictly used for dialing out. The goldmine application would place...

FYI, Merlin Magix with Merlin Messaging 2.5. Let me know if you need more info! Thanks, brian

Greetings, Is it possible to: While your talking to someone and they want to be transferred directly into someone’s voicemail box instead of just being transferred to their phone, can they? Please advise. Regards, Brian

Good Morning, I am looking for someone who has implemented either Merlin Magix CTI Link or Phonetastic in their environments. I have exhausted all simple (and cheap) methods of setting up the capability of autodialing from a PC application (Goldmine) through our PBX. I have a user testing now...

Good Afternoon, I have tested the following: With an anolog phone connected to an Analog port on my PBX phone system, I am able to dial an external long distance number (9, 1, xxx xxx-xxxx), then when there is an answer, I am able to hookflash (hit the hangup or flash) hit the internal...

Greetings, Merlin Messaging version 2.5 Is it’s possible to have it announce what extension it’s transferring the caller to when the caller selects the users name in the names directory? Thanks, Brian

franke, Currently the modem lines are not being utilized at all. They are using their desktop 4424D+ to make calls. I have the choice of assigning POTs lines or PBX analog ports. I have that choice because I had two patch panels placed inline so that I could choose who would use what line...

Thanks for a quick reply! The theory (from boss) is that if an account manager presses the auto-dial button from within the Goldmine application (built into part of the app that works with modems) it will reduce mis-dials etc. Even if it is only one more call per day, it will increase...

Here's the situation: Environment: Windows 2000 Professional IBM WinModems (Factory) Merlin Magix Release 1.5 Processor CKE5 Hardware Vintage 2.0 Merlin Messaging 2.5 Goldmine Sales & Marketting 8 Users Situation: I have been asked to implement AutoDial capabilities from each users...

Greetings from Pittsburgh! Questions: What is the Baud rate of the SMDR port on Merlin Magix 1.5 system? My guess is 2400? What are the pinouts for the SMDR port or should I just get another 355AF adaptor? I am setting up Call accounting with CTI's Nereus product. If anyone can comment on this...