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I use Microsoft Outlook Express 6 and last night after my Ebay auctions had finished I moved the end of auction emails to their usual folder. Today they've disappeared along with the previous week's emails. A few weeks ago this happened and I temporarily lost a few months worth but they...

Press Alt Ctrl and Delete to bring up your running system processes. Is your CPU usage constantly at 100%? If so, you may need to disable some of the running processes in order for your computer to run much faster. Check out this site for running processes you need and don't need...

Hi, I'm having problems with the running system processes on my computer. I'm using Windows XP home, and have been fiddling about with the running processes recently because the CPU usage was constantly at 100%. I managed to get it down to the about 5% and fluctuating between nothing higher...

I installed a free version of Lotus SmartSuite 97 from the front of a computer magazine which I had had for about 2 years. A big mistake. It deleted without me instructing it part of software already on hard disk. It would not let me uninstall it because it was running some software program...

Michigan, Neither the Klez virus or Bugbear virus were found on my computer, like I said it is the BackDoor-RS virus that is causing me the problems with my anti-virus software. Biffo, the Godfather of making mistakes in life. Although, his Tek-Tips answers and questions are no mistakes.

Hello again, I have run another virus scan online and it has discovered more viruses all with the word "BackDoor" in them. For example New BackDoor1 and BackDoor-RS. As I said earlier there is no way I can delete these files by cleaning them with an anti-virus software because I...

Hi, Have just run the Antivirus test and it has located 3 viruses, two of them Trojans, but I cannot find the folder they are located in. What makes it worse is that my computer crashes if I use Search in Windows, so I can't locate it that way. Nor can I use my own antivirus checker because...

Hi, Have just run the Antivirus test online at www.pcpitstop.com and it has located 3 viruses, two of them Trojans, but I cannot find the folder they are located in. What makes it worse is that my computer crashes if I use Search in Windows, so I can't locate it that way. Nor can I use my own...

Hi, Thanks zec for the info it's really much appreciated. I have downloaded both programs but can't either of them to work. Any idea on how to get Njstar working and what options to select? Richwin doesn't seem to work under Win XP which is shame as well. Thanks Biffo, the Godfather of...

I wonder if anyone can help me, I don't think it is possible but I'll ask anyway. I bought two games over the christmas period from China. Only thing is is that I cannot run them because they require "A simplified Chinese Windows System" to run in. There are supposed to be English...

My machine is a 1.8GHz, so no problems is the speed department, I have defragged. Reinstall is not an option, what do you mean by repair? Biffo, the Godfather of making mistakes in life. Although, his Tek-Tips answers and questions are no mistakes.

I just wanted to make sure that the processes I have running in my Windows Task manager are what i need or what I don't need, my computer is running very slow at the moment so just want to make sure that there aren't any useless processes running. On average I have about 29 processes running...

Just one more thing, when I load IE is takes a long time to load up, and when the program does freeze for a while it only freezes for about 20 seconds, and when it does more than likely a pop-up appears. Biffo, the Godfather of making mistakes in life. Although, his Tek-Tips answers and...

I'm having serious problems with my computer at the moment, I may have caught something, but the latest virus checker has found nothing. I have a 1.8GHz PC with 384MB RAM, there should be no problems with it in terms of speed. Internet Explorer is the main program that is painfully slow...

Your help is very much appreciated DebonairOne but you will have to give me a step-by-step guide on how to look into the event viewer and applications log, and where I can find these .evt files. Just one more thing, I do not have Norton Antivirus on my computer anymore can I safely delete the...

Thanks for the help everyone, I have run all the virus checkers but nothing has been found, maybe (I hope) debonairOne is right. Although I have no idea which key it might be, maybe someone could help me, these are the keys that may be suspicious under the folder which debonairOne told me to go...

I have run the system file checker and no problems were found. So looks like a need to go further... Thanks bobw Biffo, the Godfather of making mistakes in life. Although, his Tek-Tips answers and questions are no mistakes.

Ran the online checks, no virus found on a full systemm check. Tried a trojan scanner and this shut down with no warning too, so it could be a trojan I have.. Anyone know of an online trojan scanner like PC Pit Stop, these online virus checkers are the only ones that don't close down. Thanks...

Nope, nothing found. Thanks anyway. Biffo, the Godfather of making mistakes in life. Although, his Tek-Tips answers and questions are no mistakes.

Thanks for the link, but I ran the test and the BugBear virus was not found. Now what? Biffo, the Godfather of making mistakes in life. Although, his Tek-Tips answers and questions are no mistakes.