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  1. R

    cannot find a suitable SIP URI to dial out | SIP Error

    Hello I am facing an issue with the call coming from a call center to Avaya IP Office (where my SIP trunk is connected). I have a shortcode 7N / Dial / N / LINE ID My problem is that Avaya is literally forwarding the letter "N" to the SIP trunk. If I add any literal number like 05XXXXXXXXXX...
  2. R

    Avaya IP Office with Call Center Integration

    Hello I have been assigned to connect our Avaya IP 500 with an SIP trunk from the ISP to a 3rd-party contact center solution. The call flow will be as follows. ITSP > IPOFFICE > Contact Center and vice versa. We have assigned 10 DIDs to 10 call center agents. The incoming call from the SIP...

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