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    Avaya 2410 / 2420 model phone does not show caller ID and timer when call is put on hold

    Our organization still uses Avaya digital 2410 / 2420 model phones as well as Avaya 4610 / 4620 IP phones. On the 4610 and 4620 models, when you place a call on hold, the display shows the caller ID and the call timer beside the line that is on hold. On the digital 2410 and 2420 models this...

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