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    Custom CMS Report based off of Historical Skill report

    Hi, I am trying to create custom historical report with several Skills for date range. Output must be shown as summary for each skill in a row: SPLIT, ACDCALLS, ABNCALLS, AVG_ANSWER_SPEED, AVG_ABANDON_TIME Howewer when i select several dates, i get separate rows for SKILL for each date. How...

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