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  1. J8uppy95

    Avaya J139 Series Showing as Standard SIP

    Ha, thank you so much I've been scratching my head all weekend! Legend, thanks!
  2. J8uppy95

    Avaya J139 Series Showing as Standard SIP

    That's the first I've heard of that. Is there a way of checking through SSA/Monitor what product ID the other phones are (the ones which are working) so I can compare them? Thanks for your help
  3. J8uppy95

    Avaya J139 Series Showing as Standard SIP

    Yeah that's correct, the model number is 700513917
  4. J8uppy95

    Avaya J139 Series Showing as Standard SIP

    Yeah it's quite strange, the phones do upgrade at the new site, it's just when they login they have no features.
  5. J8uppy95

    Avaya J139 Series Showing as Standard SIP

    I'm wondering if anyone else has come across this issue before? We've got several sites connected to an IP Office over a VPN which work fine, all sites are using a mix of J139's and J179's - All of the phones show on system status as SIP Feature. The customer has a new site but when registering...

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