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Hi All, I'm the IT guy for my company as the previous IT guy had retired but he no longer answering calls, from my previous post, we have pbx and unmanaged switch ( no one has access to this). wan port is going into the switch and lan 1 is going into our switches for the managed side of pbx...

Thanks you for your help. so i need to trace why the warehouse is not working, at least office is back to normal. 10:43:10 4264277mS CMMap: a=21.39 b=4.24 M02 10:43:10 4264278mS CMMap: a=21.39 b=0.0 T0 10:43:10 4264278mS CMMap: a=21.39 b=0.0 DTMF::~DTMF freed CMRTTonegen resource...

@derfloh 09:21:02 525122mS DHCP: DHCP type=DHCPMsgDiscover HTYPE=01 09:21:02 525122mS DHCP: DHCP::Request from non-Avaya IP Phone {CC96E5A73054} 09:21:02 525833mS DHCP: DHCP type=DHCPMsgDiscover HTYPE=01 09:21:02 525833mS DHCP: DHCP type=DHCPMsgDiscover HTYPE=01, 10.253.8.118...

08:06:09 62224986mS CMMap: a=21.42 b=0.0 T0

08:06:09 62224991mS CMMap: a=2.1 b=21.42 CheckSpeechPathMonitor (pcp[44]b1r0) unregister 08:06:09 62224991mS PRN: Confer DSP: disabled DTMF detector 0 08:06:09 62224991mS PRN: Confer DSP channel 0: freed DTMF detector 0, 24 free 08:06:09 62224992mS CMMap: PCG::UnmapBChan pcp[44]b1r0...

@snowman50. finally got it working... it was iproute... the old phone supplier deleted it looking in the logs. now i have another issue. the whole office phones working fine... we have a massive warehouse but they aint getting dhcp which is weird... also got monitor working..... i got this...

i did plug it back into the port and it didn't pick up any dhcp. i had to do an inventory yesterday so we have 250 phones. but only 100 get used the rest got removed now. might factory reset a phone see what it's picking up.

@@snowman50 so connected up a small switch to wanport 2 and the phone connected fine. But connecting the phone directly to wanport 2 doesn't work. We have also found the switch gateway and tried to get in but the standard cisco username and password doesn't work. Oddly enough the switch...

IP phones are getting it from it's own dedicatied network switch...and it's seperated from our network switches. Yes i have done that also... setup laptop in that ip range. and ill connect up a small switch and connect to the phone

Morning All, I've disconnected Lan 1 and connected my laptop to the switch it's not picking up ip address it's reverting to 169 address. so i think the switch needs a console cable connected to it and see what's happened. I've reconnected the lan 1 and i can ping my ipo address fine.

@snowman50. It's a cisco sf500 48p. I've tried to just keep lan port disconnected and reboot the switch and control panel. But I'll double make sure tommrow. I'll connect up my laptop to the switch. I tried today it was given me 169 address. I'll setup a static and Try access the ipo.

Also to note its the whole ip phones just sitting on dhcp timer and it says vlan300. I can connect to the ip office manager fine ans access the sd card.

@snowman50. We have avaya control management And a network switch which we don't have access to. Lan 1 port from the avaya is going to our switch which is managed its on 10.128 range vlan100 it was on 192.168 range. Wan port 2 is connected to the network switch we don't have access to...

Ok here a short story - i'm the new IT guy previous IT guy retired left us with no information... so im learning this as i go.... so bare with me... so i'm using ip office manager 9.1.12.0 build 212 our system is on 8.1 52. i got the software from this site. i would be grateful if i can send...

Ok i've also searched the embedded file management and looked in all the files it's nothing there for that txt file. also i did notice our phones download HA1608UA1_3200.BIN

found one here C:\Program Files (x86)\Avaya\IP Office\Manager ## AVAYA IP TELEPHONE CONFIGURATION FILE TEMPLATE ## *** September 29, 2013 *** ## ## This file is intended to be used as a template for configuring Avaya IP telephones. ## Parameters supported by software...

## IPOFFICE/8.1(52) 10.128. AUTOGENERATED IF $MODEL4 SEQ 1603 GOTO 16XXAUTOGENERATEDSETTINGS IF $MODEL4 SEQ 1608 GOTO 16XXAUTOGENERATEDSETTINGS IF $MODEL4 SEQ 1616 GOTO 16XXAUTOGENERATEDSETTINGS IF $MODEL4 SEQ 9620 GOTO 96XXAUTOGENERATEDSETTINGS IF $MODEL4 SEQ 9630 GOTO 96XXAUTOGENERATEDSETTINGS...

Good Afternoon everyone, I'm in a pickle right now. Last few days our phone system is not picking up dhcp. the phone says "vlan =300" we did an network upgrade over the weekend. We have an Avaya ip office manager 8.1. we have gone from 192.168 to 10.128. our phone supplier no longer wants...