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The table for the key layout wasn't changed. I specifically changed the phone in question. We already had some 30 unique key layouts. I merely changed the layout to one where the buttons in question were line buttons and then edited the extensions that were assigned to those line buttonis.

Hi Everyone, I have an update and a solution. So the buttons in question need to be Line buttons and in LC-WIN, on the last tab that has the name of the phone, it looks like a read only key map but in reality, if you right click the page, you can hit "Show Content". This will bring up fields...

I have next to no documentation from the previous administrators of the PBX. I taught myself how to use LC-WIN to do the majority of our needs for the PBX and we have a contract with a company to help us with anything beyond what we can do in LC-WIN but they want us to pay large sums of money...

I don't know where I would input this. I only have the LC-WIN program. How would I input these commands? Putty into the PBX?

Do you perhaps know how to fix this lack of status lights?

I'm not super familiar with the PBX system outside of this LC-WIN program, so I'm not exactly sure what you are asking for. Can you walk me through finding the information you need? I'm not familiar with "reg-sbcsu:XXXX

Hello, So I built a new extension for our new customer service manager. However, despite copying verbatim, the extension profile from the previous manager/customer service users, the RP400 does not show the status lights for the lines saved in the REPDIAL buttons. However, all the other...

These are the only available terminals on our box.

I used putty to get into the PBX but it has defined menus and doesn't give me a command line. It asks what terminal type I want to use, is there a specific terminal type I need to pick to use the command? Edit: The terminal type that is default is 'Pansi'

Hi, So I took over the control of our HICOM 300 E PBX system, however, I cannot find any manuals or information on how to configure the time on the PBX. The PBX is running an hour behind and I am trying to correct it, however, I can't seem to find where in LC-WIN I can change the time. I've...