Thanks both for the reply.
I've since contacted MS via chat and they said that the key given me by the vendor has been "Multiplied" or pirated. Not sure if they are right.
I've contacted the vendor and asked them to give me the original key as MS has suggested.
The vendor said that
"the key is...
I have Office 2019 on my old laptop the last four years.
I now have a new Laptop and have re-installed Office onto it one month ago.
All working fine.
Some days ago I started getting popups when launching office, saying that it needed registering.
I ignored it as I thought all was working ok...
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