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  1. comfortinntechci.com

    Avaya A10 Analog Telephone Adapter 700429822

    Someone gave this to me. Has anyone ever used it and will it work on an IPO version 9.1? I can't seem to find any documentation on it.
  2. comfortinntechci.com

    New additional Ring Tone selections for 9611 handsets?

    Is there any additional Ring Tone selections that I can load into the 46xx settings for the 9611 handsets? There is currently CLASSIC and RICH ring tone options. Can I Dl my own Ring Tones? I see this option in the 46xx settings: RINGTONES_UPDATE Specifies if the phone queries the...
  3. comfortinntechci.com

    Music on Hold for Idle handsets

    These users as many users are not allowed to use their cellphones while at work. Also they do not allow speakers on their computers. That is why this feature with the old Nortel was really loved by management. They could provide music but also control what is played.
  4. comfortinntechci.com

    Music on Hold for Idle handsets

    Nortel use to have a nice feature that users liked. They allowed an idle handset to play the music on hold music like a radio or CD player. I know that IPO allows the ability to TEST the MOH but that turns off when a new calls comes in and also uses up a line so a call waiting only send a...
  5. comfortinntechci.com

    Time & Date 9.1

    I used that file and copied and pasted it into a 9.1 and it seems to have worked. Nortel allowed several ways to get the time and date. With analog and PRI lines they used the caller ID time and date on every call to keep it updated. Also allowed of manual updated and had a simple DST...
  6. comfortinntechci.com

    Time & Date 9.1

    The Avaya website will not allow the patch file to be downloaded
  7. comfortinntechci.com

    Time & Date 9.1

    I have the same issue on all my sites and I followed the link to Avaya signed into their site and they will not let me DL the patch. I also went to https://batphone.us/avaya-ip-office-installation-sales-service-videos-remote-support-documentation-training-project-management/admin.html but the...
  8. comfortinntechci.com

    VMP 9.1 no longer sending emils

    All of a sudden we are having issues sending voice mail to email on our VMP 9.1: Here is the trace: 26/10/2024 23:20:02.729 - Attempting to connect to host 8.31.233.167 on port 2525, local bound address is (null) 26/10/2024 23:20:02.892 - Successfully connected to host 8.31.233.167 on port...
  9. comfortinntechci.com

    Magnetic Door Phone installation

    I have an IPO 9.0 that the client is using an old Airphonoe door intercom and door controller. I want to be able to replace the Airphone so the calls from the Avaya analog door phone that will ring handsets in a group and then allow the user to press a touchtone button to release the mag lock...
  10. comfortinntechci.com

    Digit delay string

    I am trying o set up a button that will allow me to dial a telephone number pause then send a string of digits once the call has been answered. For example 9+212+555-1212 ( pause 6 seconds ) then 1234567890 I have tried several button methods but it will only dial the telephone number but...
  11. comfortinntechci.com

    WWhere does Voice Mail Pro send emails

    I mean what LAN port does traffic go out on? Is that on the Control Unit or configured with the VMP Client manager?
  12. comfortinntechci.com

    WWhere does Voice Mail Pro send emails

    When setting up VMP for voice mail to email using the UCM does it send voice mail to email using the IP Route on the IPO control unit? I have set up the VMP email tab on the VMP Client manager.
  13. comfortinntechci.com

    Nicking cable pairs when using circular cable cutters

    Got the CYCLOPS and WOW it's the best stripper I have ever used. No nicks or cuts. It is a little tricky to get use to the band to separates the two ends and insert the cable but I really like it. I can even keep it in my pocket. The CYCLOPS is sold under several names. The least expensive...
  14. comfortinntechci.com

    Adding 9.1 BIN Files

    Where would I add BIN files for 9.1? Would I add them to the SD card PRIMARY folder?
  15. comfortinntechci.com

    Extend DS 30 module to remote location

    I have a 9.1 that is working just fine. The customer wants to add a building next door. The other phone room is about 200 feet away. Is it possible to boost a DS cable signal from the control unit via a Cat 6 cable? They do not want to have to go through an upgrade just to get an SCN so they...
  16. comfortinntechci.com

    APC Back Up calculation for laqrge IPO

    I have a large system at a 24/7 call center and I want to provide back up power longer than the 30 mins it has now. INVENTORY IPO 500V2 CONTROL UNIT 12 DS 30 90% of ports being used They want 6 hours of power. What is the best way to calculate a system like this? Does Avaya have a UPS...
  17. comfortinntechci.com

    Group record voice mail greeting button

    I have the SC for the button set as as *7000 Voice Mail Collect "?"7000 and it is still asking for the password
  18. comfortinntechci.com

    Group record voice mail greeting button

    phonebits yes I just changed the USERS Source from H7000 to the hunt group name "Reception Desk" like below: HReception Desk How should I now program a button? Thank you
  19. comfortinntechci.com

    9508 Contacts entry in ALL on handset

    When I add a contact in my handset using the contacts New feature in the ALL directory of the 9508, will that now show up on all handsets in the system or must I only use the Directory in the Manager to make a contact global?
  20. comfortinntechci.com

    Group record voice mail greeting button

    Yes, H7000 is in the Source and both above suggestions did not work. There is no scroll down selection option for the hung group it is just blank.

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