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Dear Moriendi, Thank you very much for prompt response and kind support. Issue has been resolved. Once again so nice of you

Hello Moriendi, Assistant-console.log is attachedhttps://files.engineering.com/getfile.aspx?folder=e454c716-263e-4c69-b71b-4db4268f27b6&file=Assistant-console.log

1. When i access Assistant through SSH, on entering password, it shows " Access denied". 2. I think that both Portal and Assistant are on the same VM. login user name and password are the same. that is why it could not accessed when i restarted the system previously. 3. You are right...

Dear Moriendi and sbcsu, I appreciate your valuable input but this can be done when your portal is under control. Both the VM Assistant & Portal not accessible. My question is:- Is there any way ?. that from Linux shell i can access the Assistant var partition log files, remove unwanted log...

Hello Moriendi, Portal is not accessible with user Root. However with user root on eth0 (linux shell) result is attached.https://files.engineering.com/getfile.aspx?folder=e120c553-486c-42c6-a79a-37adaea2f604&file=Node1_eth0.JPG

User Name = engr Password = 4K-admin

I have already re-booted the whole system but no change found. When i try to access the system through SSH by putty, when enter password, it shows " Access denied" what you suggest next ? please .

Hello Moriendi, Thanks for your quick response. I thought so before, but unfortunately Assistant did not install automatically as i already checked by entering default password. Is there any way we access Assistant through linux.

Hi Guys, I have OpenScape4000 V8. its Assistant and portal are not accessible showing " login user incorrect ". Although username and password is correct. Before this a message was displayed " var patriation is 92% and on 95% all assistant features will be blocked". Is there any solution to...