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  1. Ann808

    Verint.DPA.DCUBrowserService.exe High Memory Usage in Citrix Environment

    We had an incident of high memory usage in citrix environment for DPA users When looking at the servers at the time of the incident, a process called “Verint.DPA.DCUBrowserService.exe” that was causing the high Memory usage on 3 citrix servers. We opened a support ticket from avaya/verint to get...
  2. Ann808

    Avaya One-X Version 2.5.6

    Hi Avayaguy 23, Yup, I asked him to run the logs as soon as he experience it again. Unfortunately the date and time it happened is not showing anymore. I have also check the folders, I don't see any log files folders. Thanks!
  3. Ann808

    Avaya One-X Version 2.5.6

    Hi Everyone, I have a particular agent who has been reporting that he gets automatically signed out of the avaya one-x application and back to system default. He is the only one affected every time. I have always told him to reboot and re-launch the application. I am wondering what could be...

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