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Ekster hit the nail on the head. I was able to Workplace and Softconsole to play nice together but without a way to get in to the office I couldn't figure out how to log the desk phone out remotely. Soooo, I created a new Home extension and switched the receptionist flag from her desk phone to...

running IPO 500v2 11.1.2.4 with AppServer virtual appliance I have 2 recpetionists who use SoftConsole and a digital phone at their desks. In the event of exciting weather I'm trying to figure out the easiest/best method for them to be able to answer and direct calls from home. I have a PC...

I have a handful of employees who work from home 99.99% of the time. Halfway across the country and halfway around the globe. I must admit I'm an old Nortel guy, helped build SPCS with them and I could make Norstars, Meridians, and MTX's perform miracles . 10 years ago I became an entire IT...

I have my User Portal settings page up in Manager but don't have a softphone option available with Allowed Call Operations. I've just noticed that the User Portal works on the 500v2, but on the Linux Avaya App Server, it throws an unavailable error. If the One-X and User portals can't be used...

I have an IPO500v2 Preferred Edition and the app server running 11.1.2.4, with licensing for Mobile/Office Workers and PowerUsers. I'm told that the User Portal, One-X Portal, Workplace, etc. can all be used as a softphone. I've gone cross-eyed trying to figure out how to enable CallControl...