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- Users: lmdelacruz
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Avaya CMS 16.2 External Call History Stops Generating CHR Report
Did we get the directory correct? As checked, there was no ech/echlog under the path /export/home/pserv/. Hoping to get the right path to check the logs. We already checked other locations to get any logs that may guide us in troubleshooting this issue. However, we only found chr_logs under...- lmdelacruz
- Post #3
- Forum: Avaya: CM/Aura (Definity)
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Avaya CMS 16.2 External Call History Stops Generating CHR Report
Hi everyone, We have an Avaya CMS 16.2 Server that collects call logs for our Avaya CM5 PABX Server (ACD1). It was generating CHR reports regularly for our external servers to be collected and used for an external ECHI Reports engine. Then, a couple of months ago, we tried to add ACD2 for our...- lmdelacruz
- Thread
- Replies: 2
- Forum: Avaya: CM/Aura (Definity)
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Avaya CMS 16.2 External Call History Stops Generating CHR Report
Hi everyone, We have an Avaya CMS 16.2 Server that collects call logs for our Avaya CM5 PABX Server (ACD1). It was generating CHR reports regularly for our external servers to be collected and used for an external ECHI Reports engine. Then, a couple of months ago, we tried to add ACD2 for our...- lmdelacruz
- Thread
- Replies: 1
- Forum: Avaya: IP Office
