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J179/JEM24 firmware update message
I have a few of these deployed as SIP... Once you've upgraded the firmware on the J179 (I push my FW update using Utility Server), go to Administration > View > Button Modules. You should see the screen say "upgrading"... after 30-40 minutes a message will display on the JEM24 module screen...- tthunder
- Post #3
- Forum: Avaya: CM/Aura (Definity)
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Avaya DTMF & Audio Dropout Issues
Hi Sean, Thank you for your reply. Yes, it is going over a SIP trunk. Where do I go in the SBC to make that change? I believe I found where to go and it's already set to None. Thanks- tthunder
- Post #3
- Forum: Avaya: CM/Aura (Definity)
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Avaya DTMF & Audio Dropout Issues
Hi Everyone, Our Avaya system has been having DTMF & audio dropout issues. When calling a # that uses DTMF (let's use credit card activation & Verizon as an example), the keys that are inputted are not always recognized or the wrong key input is read back or the audio drops out during read back...- tthunder
- Thread
- Replies: 3
- Forum: Avaya: CM/Aura (Definity)
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Avaya Workplace Not Working On WiFi
Hello Everyone, For the last few months the Avaya Workplace app (both iOS & Android) has not been working on WiFi (company or home), but will work perfectly on 4G/5G with no issues. I have rebooted the smart phones, disconnected/reconnected WiFi, forget/rejoin network, reset network settings. I...- tthunder
- Thread
- Replies: 0
- Forum: Avaya: CM/Aura (Definity)
