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  1. PRE-CD

    SV9500 - UM8700 2 MG VoIP Users Cannot Connect To Vmail

    Thanks for the response. We will take a look at firmware. To move the phone from a working MG to a MG which is experiencing the issue we simply deleted the phone in AISTL and reconfigured on another address within the MG that has issues. This weekend I did a shutdown of the system. SINZ...
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    SV9500 - UM8700 2 MG VoIP Users Cannot Connect To Vmail

    What data do you have in AIVCL and ALOCL?" In AIVCL I have G.711 for TYPE and 40ms for Size. Priority is 46 with DIFFSERV for IP PRECEDENCE. In ALLOCL I have LOC-ID set to 1. IP PRECEDENCE is not set on our domain IPs and Type of Signaling Packet as well. "are your terminals IP or TDM?" The...
  3. PRE-CD

    SV9500 - UM8700 2 MG VoIP Users Cannot Connect To Vmail

    I recently migrated our UM8700 to a virtual machine because our old server was just that...old. 2 of my MGs on the SV9500 cannot dial the UM8700 if they are VoIP users. The other two can with no issues. Using Protims. I switch to the old server and boom...everything works as normal.

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