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  1. BSmith01

    Nortel PBX Password Change Issue

    I'm waiting to get the file from the customer. Once I have it I'll send to you. I've also sent an invite to connect on LinkedIn so I can send the file to your email since we're asked not to share that information here on this platform, and I don't want to send the file here if that makes sense.
  2. BSmith01

    Nortel PBX Password Change Issue

    I take it that I can get the database.rec and database.bak files from the floppy disk. Do I need to change the file name(s) (database.txt)and zip the file? If so, what should the database.bak be renamed to? Or do you just need one or the other of the files?
  3. BSmith01

    Nortel PBX Password Change Issue

    The CMDU's in the system are 3.5 Floppy Disks. Part numbers on them are: Core 0 (NT6D64AA RLS 8) and Core 1 (NT6D64AA RLS 3) Unfortunately, I am not located where the system is, they are in Oklahoma City and I am in Dallas a few hours away. Are you needing the backup data or is there a specific...
  4. BSmith01

    Nortel PBX Password Change Issue

    Trying to change the login credentials on a Nortel OPT81 PBX @ RLS 19.68. I have what appears to be both Admin1 and Admin2 login information but when I log in as Admin2 and try to print PWD, I get error code SCH0526 ((Illegally entered password. Action: Make sure you enter uppercase letters...
  5. BSmith01

    Nortel MerMail EC Rls 12 issue with Utility Card NT6P42AA

    Firebird Scrambler, I was able to find documentation that states the only cards that are hot swappable would be the VP4/VP8 cards in the Meridian Mail Module. So, I will obviously have to shut down Meridian Mail to replace the NT6P42AA Utility card. That seems to be the only specific information...
  6. BSmith01

    Nortel MerMail EC Rls 12 issue with Utility Card NT6P42AA

    Firebird Scrambler, correct, its a 61C and is the EC Module.
  7. BSmith01

    Nortel MerMail EC Rls 12 issue with Utility Card NT6P42AA

    Working on a Nortel Meridian Mail @ Rls12 and needing to replace the Utility Card (NT6P42AA). Can't seem to find the manual that walks thru steps to do this? Anyone know whether you can hot swap this card or not? It has a toggle switch NORM/BYP, so I assume I can set it to BYP and pull the card...
  8. BSmith01

    Language changes from English to Spanish on Meridian Mail for some reason!!

    I am having an issue with a Nortel Meridian Mail RLS 12 that has Hospitality Opera Cloud). Language on the mailboxes keeps changing from the default in the Meridian Mail to Latin American Spanish for some reason. I've verified all default languages on the Meridian are set for English and haven't...
  9. BSmith01

    IOD332 11 2 Error code.

    I am getting an error code of IOD332 11 2, anyone know what this is pointing to? Here's what the NTP had as discription of error: IOD0322 Int detected: unconfig'd IO device; grp X at vaddr Y device has been H/W disabled Action: Severity: Critical. Critical to Monitor: No. SNMP trap: Yes Not...
  10. BSmith01

    Option 61C Meridian Mail Tape Drive failure?

    That's what I was thinking on the drive as well. Issue now is that I've found documentation that describes what needs to be done. NTP 555-7061-250 makes it clear that the module will have to have power shut off in order to replace the tape drive. My hope is that I'll get lucky and the drive will...
  11. BSmith01

    Option 61C Meridian Mail Tape Drive failure?

    Yes, this system is very old. I am hoping that doing a few cleanings on the tape drive unit will have corrected the issue with the drive eating the tapes so I wouldn't have a need for replacing the drive itself. Won't know for sure about that until I have the new tape cartridges on site. But...
  12. BSmith01

    Nortel Opt61C Meridian Mail Issue..

    I am working on an OPT61C with Meridian Mail (RLS12.14.1) and the tape drive seems to keep eating the backup tapes. I've tried multiple cleanings and have new backup tapes (Tape Cartridge - Imation Magnus DC6250 2.5/5Gb SLR4 Data Cartridges (46168)). Not sure whether its the tape drive itself or...
  13. BSmith01

    Option 61C Meridian Mail Tape Drive failure?

    I am working on an OPT61C with Meridian Mail (RLS12.14.1) and the tape drive seems to keep eating the backup tapes. I've tried multiple cleanings and have new backup tapes (Tape Cartridge - Imation Magnus DC6250 2.5/5Gb SLR4 Data Cartridges (46168)). Not sure whether its the tape drive itself or...

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