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  • Users: NLTMB
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  1. NLTMB

    Call Server Issues after IP and DHCP Change

    Hi all, We managed to resolve the issue. Turns out there is a bug on the firmware version for the 69 series handsets. We upgraded the system to version 9 which ultimately upgraded the handsets firmware for the 69 series. This was fed back to Mitel as well as they had no clue why it was doing...
  2. NLTMB

    Call Server Issues after IP and DHCP Change

    We have tried the same database in our test MXE-III which is on the same software level All phones are 69 series so have to be working with them I have tried the backup restore option as well
  3. NLTMB

    Call Server Issues after IP and DHCP Change

    Apologies, yes all addressing should be 10.135.1.11, I have edited the post Originally when started the work, the address was blank but it has been entered since the changes and rebooted a few times, still the same issue
  4. NLTMB

    Call Server Issues after IP and DHCP Change

    3 - Router - 10.135.1.1 6 - DNS - 10.132.1.254 125 - Mitel - id:ipphone.mitel.com;sw_tftp=10.135.1.11;call_srv=10.135.1.11;dscp=46v46s26 128 - TFTP Server - 10.135.1.11 129 - Call Server - 10.135.1.11 130 - IP Phone Identifier - MITEL IP PHONE 134 - DSCP - 46 These are the options the Mitel is...
  5. NLTMB

    Call Server Issues after IP and DHCP Change

    IP/XNET trunk forms have the new updated address in place Plugging in a laptop to the front does provide me with a DHCP address on the range Doing a bit more trial and error, I've noticed in the Mitel 6920 that the call server IP address is the old IP address of the Mitel system. Restoring the...
  6. NLTMB

    Call Server Issues after IP and DHCP Change

    The call server and TFTP server have the new IP address in the DHCP options as well as the Mitel Phone ID String. The system is an MiVoice Business 8 SP3 PR1/version 14.0.3.22 which makes it even stranger, its a fairly new system. It is a physical Mitel 3300 MXE-III but not the expanded...
  7. NLTMB

    Call Server Issues after IP and DHCP Change

    Hi all, Hopefully someone can help with this strange problem. We are changing the IP address of a phone system that handles the DHCP for a large cluster. The IP change goes well and we change the DHCP options to match the IP range, however since the change, the Mitel phones no longer connect...

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