haha, yeah no hair ripping or smashing for this although i get the impulse :) what i have done is turn my own desk phone into a sort of guinea pig and the IT call group into a guinea pig hunt group. it works great for my needs and my fellow IT colleagues are only slightly annoyed with the...
thanks, westi. i'm fully self-taught in this environment and application so more specific explanations and easy to follow tips are wildly helpful for me. i was able to follow the thread linked to my first post and accomplish what i set out to accomplish but ran into the same issue as the...
thread940-1496041
i came across this thread as i was having an issue of not being able to page to a huntgroup using shortcodes. i believe this user may have been experiencing the same issue.
here's what i found. if you create a huntgroup with all users and point your shortcode for dial...
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