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Installing Nortel's for about 20 years and it seems that they had pretty much everything figures out for a simple install. 66 Blocks and then the rest went into the wall mounted cabinsts. I know the two are different but it seems each time I install an IPO every installs requires me to come up...

On the old Nortel when a internal user called someone and that person was on a call or had their phone on D.N.D. the callers display after 1 ring would say "On Another Call" or "Do Not Disturb". Is this possible with IP Office 9.0 and or 9.1? Thank you

I am trying to change the 9611 screen saver time out but I can't locate the 46xxx settings file in my embedded file manager 9.1.

I don't have this issue with PRI voice mail because it drops the call instantly. With Embedded and VMP using analog lines the voice mailbox is recording hang up the mailbox is calls and dead air calls and the MB is full of these and they user gets upset. . Is there a minimum record length setting?

Also have plenty of Endpoints available

I have the Power User ticked ( they have 53 available Power User Licenses ) I ticked the Gate Keeper on VOIP for the LAN I have the Public IP address entered into the 9621 entered as the Call Server and the HTTP I am still getting the Enter Ext screen and then after I enter the password it...

IT vendor has set up port forwarding using a public IP on a 9.1 IPO. The screen logs into the IPO says the usual waiting for LLDP then contacting Call Server at the internal IPO address then Enter Ext and Press OK. I enter a valid Ext number then OK then it asks for a password then press OK (...

After dialing 9 then 10 digit number the ARS is still waiting the 4 second delay before dialing out on the PRI. IF I dial a # it will immediately start ringing. Is there a way to let the ARS know that all digits have been entered and to immediately dial out.

Has anyone been accused by the IT vendor of being the one who is at fault for the QOS problems on remote 9608IP sets? I have an 9.1 IPO 500v2 that has been in service for about 5 years with no problems using 9508 sets at the local office a PRI and a UCM drive with VMP. It replaces their old...

Never had this happen before. Two DS 30 units on ports 3 and 4 down this morning. Swapped them with new ones and still dead. Moved both modules to expansion ports 5 and 6 and they came up. Could the ports 3 and 4 have been damaged or blow out some how?

FOLLOW UP: I keep getting on the 9611g display " VPN tunnel failure

I have been trying to program a 9611g handset for use with an existing 9.1 that already have 4 remote handsets in service. The IT vendor set up a separate VPN and gave me the following configuration: WAN GroupVPN PSK : xxxxxxxxxxxxxxxxxx User Name: avaya pass: xxxxxxxxxxxxxxxxxx VPN...

Thanks, I have tired to set it up but I am having a few issues. Is there a FAQ or document that will provide me with step by step set up instructions?

I have a single site with 9.0 and 60 Endpoints using 9611 handsets. The wiring for the handsets are separate from the data network. I have never set up one with the control nit as the DHCP as I have always used 9508 DS sets. Should I set up the DHCP on the control unit or should I use the...

From what I read in old posts this as been disabled. Is is still disables on 9.1?

I was able to find the example for setting up PP with VMP. The page is made over the speakers for the group but when I dial the number announced, in this case it is :SHIPPING DEPT 4440", I get an intercept unobtainable tone

We use to have this handy feature with the old Nortel Call P{ilot auto attendant for the office and warehouse. Here is the description from the Nortel Call Pilot manual. I treid to find if this is an option I can built for a user or AA. I was hoping that I could build a node to do this...