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Just for someone who might face this issue: Symptoms: Workplace does not register, message reports something like "Can not get server info", than no phone service, if you check users registration on SM - no registration If you start traceSM tool, you see no SIP messages at all, in PPM you see...

Thx, sizbut, I have seen the note right on this forum, that One-X Communicator is not compatible with IP Office, but... First, as Akram1978 reported, it successfully works as with SIP settings, second I really stuck searching work proved version of H.323 Softphone for IP Office. I need exactly...

I have the same issue... I need H.323 Softphone to work with IP Office... One-X Communicator successfully works with Aura CM but with IP Office just closes with no message [shadessad] No news? No update?

I need to see SAT evenys logs (change, add, removw stations, trunck, etc). I have changes Log Levels in CM, the Log Data Value: both all possible options are also in "Y" But all I see - blank scree and "Command completed successfully!" Any ideas why?

Just to inform people around: I have installed IP Office Select and Application Server, I connected external VM Pro and MM to Select, everything works just fine

Recording to could is a great option indeed, but I still want to make it clear - if I can use a separate server for both VM and MM is Server Edition solution. I never seen any documentation about this - only this message during installation.

that might be interesting for someone.... NOTES: 1. Take a backup of the Media Manager database. 2. Make sure Media Manager license is present 3. Here, we assume the Media Manager database is good. 4. If needed, restore the Media Manager database after reinstall 5. If the rpms are not in...

Sure, we can add secondary HDD, but customer wants logically or even phisically separate two instances - the telephony and the recordings. Security and traffic issues.

My customer has SE with VM Pro and MM running, but needs to separate telephony part and recodings So, he would like to add an aditioal Virtual Mashine and install Application Server there During installation (Ignition) of server OVA, we see the message (see the link below) "Voice Mail Pro is...

Probably you search for "CentOS reinstall package" with Google" Wow! Impressive! OK, I will play with this idea in my lab And succeeded or not I will report results

Ok, great tint, thank you for the link above, sizbut But I forgot to ask - when I try to remove the package in Updates tab, here is the message I got: "Error: MediaManager is needed by (installed) Primary-11.1.2000-237.el7.noarch" I do not remener how but once I managed to overrirde this...

Thanks derfloh, my issue is that after I remove package there is no option to reinstall. It just disappears from the menu

is anybody knows if it is possible to remove and than reinsatall solution componets like Media Manager or Voice Mail Pro without a comlete de-installation of the server? I have a customer with Media Manager problem - this service does not start. I would like to remove it andf reinstall, even if...

Thank you again, IPOTS, thank you budbyrd, I do have a lab, so I can try to implement your recommendations. I surely reply upon results

Thank you, IPOTS. your answer gives me at least a hope that it can be done. Surely I uderstand the limit caused by VM Pro ports and/or avalible trunk channel. But this is OK, that is what I can expalain to the customer. Now I need a broader hint - how can I do that?

Here is the business task high level overview: There is a manufacture with several hundred workers. Upon a certain event (alarm, emergenecy, big boss wish, whatsoever) workers should get informed promptly by calling to predefined number with announcement. Now customer reports an issue is...

For those who might neeed this: Now the time has come for some cetificates installed over 20 years ago to became outaged. This is in general harmless, but rahter annoing - SSA constantly reports certificate error. Removing a certificate is a bit tricky, so here is simple instruction 1) Use...

I never seen in documentation that for Meet me conference you need Preferred. By the way, can you say where is my conference icon? As you can see here - there is no conference icon, no way to add a conference...

OK, seems we finaly coming to the mutual argeenet that in SE envirometn there should not be SCN lines there... all network nodes sould be linked by a new aoutomatically created SE lines. Also, very important note from derfloh, to have intersite IP500v2 - IP500v2 connection I would need a Select...

thank you so much for your willingness to help, but here is the question I can not find an answer to: what to do with the existing SCN channels? Delete? Reprogram? The fact is that I don’t even want to touch them, here’s an example of how it looks like at a customer’s site...