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@derfloh I am not good at SBC, how to get the taceSBC?

you should not add the APP manually on cloud, please delete it, and then re-enable the APN feature.

I find that, when I by pass the ASBCE, it is work on IX workplace. However, when I change the connection to ASBCE, I cannot sign in the IX workplace, even using same ext and password.

There are VOIP error msg on IX workplace, also I cannot see the register msg on IPO monitor.

My SBC is work before when using TCP connection. However, is fail when I change it to use TLS. I already import the same public cert to SBC, and change server connection to TLS, but it is fail to register to IX workplace through SBC

Good news, the IX workplace push notification function is work on IPO 500v2 now. However, when I want to use IX workplace include ASBCE, it fail to login.

I already can use public cert to login IX workplace. However, I find this error in monitor when I enable apn in IPO. 11:45:01 1155927mS HTTP: PushNotificationAuthorizationHandler::APNP is not allowed, reset Zang Sync 11:45:01 1155927mS HTTP: PushNotificationAuthorizationHandler::APNP is...

My IPO SIP domain is: onex.mycompany.com.hk My IPO Cert Issued To: onex.mycompany.com.hk My Avaya Cloud Domain: mycompany.com.hk Added Avaya Spaces API Key and Secret I also add the following cert to my IPO: Entrust Certification Authority - L1M Is it correct? Any miss?

Is work now, I can use IXworkplace with my public cert. However, it still cannot generate JSON argument.

I have a Cert.crt and CA.cet from public cert company like godaddy. How to create my own WebRootCA.pem?

I am trying to by pass all server. Just using IPO 500V2 and IXworkplace. It is ok to login IXworkplace when I using IPO default cert. However, it told me cannot get a WebRoot.pem when I using public cert. I also try to edit 46xx SET TRUSTCERTS myCA.crt It still not work.

Hi jdm1215, It ok. It is very helpful for discussing APN setting, because it is a very complex setting on it.

Hi Travis Harper, Have you import a public cert to your IPO? Have you also using ASBCE in you IPO environment? If yes, Have you import a public cert between IPO and ASBCE? It is many helpful if you can share some IPO setting screencap. This problem is stuck me on OCT last year...... but...

Hi Travis, Is there a sync bottom on IPO 500v2? Or it will auto sync when connection successful?

Hi derfloh, I already configure the inbound port. Also I have the same problem in internal network.

Hi Travis Harper, I try to add the Aavaya Mobile Push Notification Service on Avaya Cloud, but the JSON argument is empty. Is it correct? I am already configure the 1)DNS record 2)API key and secret 3)enable TLS on IPO. is it need to import a public cert to IPO? I just using IPO default cert.

Hi Travis Haprper, I already add API Ket and Secrete, but how to add JSON argument?

Hi Derfloh, It is version 11.1 I can find the error on IOS workplace, the notification is not work, it may cannot notice when your application running in background. What port forward is need of APN function? I don't block any outgoing traffic. Any manual relate APN setting of IPO, because...

I am facing the APN problem when using one x workplace on IP office. I enable the APN setting on IPO, also create the avaya cloud, and using tls to login one x portal. However, it still fail to have a notification on IOS device. Any advise, thanks a lot[thumbsup2][thumbsup2]