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I assume these wav files are messages that have been left that you want to link to the call? I doubt you will ever get the information you need from the file itself. I think you will have better luck using the API. We have used the API to build our own web Managment portal it very powerful.

The key thing for me is don't brother with a self-generated cert get a CA cert it will save you a lot of grief. I use the EV certs from https://comodosslstore.com/

Subscription is crazy simple to price but there are processes that they are probably working thru. Terms are 12,36 or 60 months The only licences you pay for are the ones you have listed. Everything else is included, IPOSS and max licences of system license such as SIP etc.

Ok you need to narrow down the are causing the issue. Do you have any of the J179s working remotely? I have assumed the following. You have the DNS setup as split internal/external? DNS server set in the IPO SIP domain name and SIP Registrar FQDN set correctly in the IPO Power User licences...

LOL you haven't answered sizbut questions. It a bit hard to help when we don't have the info. Nothing wrong with 11.0.4.8, I assume you are on a IP500 since you say you don't want to upgrade to Linux. If not using TLS you don't need to import certs. I have an additional question to sizbuts...

Server or ip500? We don't run the any sbc for our users but this is on server editing. We do use a firewall (fortigate) and have the ipo nailed down pretty tight. I didn't think the IPO would work with any other sbc other than the avaya for remote users. We prefer to use the ribbon sbc...

Hey All Does anyone have this working? My application is an ATA to deliver a specific phone type and they need some sort of message waiting notification. The ATA supports it and form what I can see so does the IP Office. I am expecting to see a notify message but dont. Any assistance is much...

Hey Sizbut Any chance you can share your test config privately perhaps . No matter what I try it wont work for me. Ia m keen to load your test config and se eif it works in my lab. FYI I also don't see the call in ACR so its more than just the SMDR interface. Ta

Thanks Sizbut I really appreciate you taking the time to test. Her is the single line output I get. 2023/12/22 21:51:32,00:00:04,9,0331xxxxx@172.31.29.250,I,6010,0390xxxxx,,0,1000080,0,E6010,TestUser,T9001,Line...

Server Edition running R11.1.3 Build 23 I am not sure when this started wondering if anyone else has this? I assume all would be impacted all systems but wondering if it might be a local issue. On twinned calls there is no SMDR record for the outbound leg. When the twinned call is terminated...

It could just be a timing thing. If you check in the web manger later on has it updated? Like the manager the web manager is changing the back end and will sometimes lag behind when viewing after a change has been made. Cloud also be a cache issue on your pc.

Hi All System on R11.0 with IPOCC 10.1.2.0 I am looking for a way to change the default location of the files for the automatic output. I have the correct folder set in the reports and it works for manually generated report but auto generate reports still go to the default folder. Apparently...

Hi All System on R11.0 with IPOCC 10.1.2.0 I am looking for a way to change the default location of the files for the automatic output. I have the correct folder set in the reports and it works for manually generated report but auto generate reports still go to the default folder. Apparently...

Thanks Sizbut and very good point I should have include that basic info. Workplace 3.34.1.10 on IP R111.1.3.0.0 build 23. Thanks for the reminder. :-) It turns out I was doing something stupid, if you double click on the number in the call log it displays the recent history of that number and...

Hi All I am looking for solution to display more of the call records in Workplaces, the issues is you only see the last call for each number even if there has been a number of calls from that number. Customer wants to see the details of each call. Am I doing something stupid?

I do not recommend you import the config as a CSV you will get all sorts of odd things happen. I don't see the point unless you are configuring lot of systems. Sizbut is absolutely right you should be using the API interface. We have used this to create a tenanted IP Office solution that...

R11.0.4.7.0 Build 6 We are going to upgrade to the latest R11.1 after the data has been migrated to the new server. FYI we are moving form an appliance to Virtual (ESXi)

Thanks sizbut My biggest problem is I need to restore it to a different (new) instance of the IPO server. We are deploying a fresh server with a new IP address. I really just need the Media Manager database.

Hi jose1000 was this the video? https://www.youtube.com/watch?v=hNxY7Nv9T_8

Thanks ill see if I can find it :-)