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Good Morning, I am having an issue with a printer. It supposed to print two copies every time something is printing. Sometimes it works properly and other times it could take up to 15 minutes for the the second copy to print. I hard wired it in just incase the wifi was the issue but its still...

Good morning everyone, I was hoping to get some help with something. I have a voicemail that got made on a System and external calls are going to the voicemail correctly, but internal calls are just ringing the phone but not transferring to the voicemail. Would anyone know the solution for...

Good Afternoon, Im having an issue with an a Avaya IP Office 500 V2 embedded voicemail. (If more information is needed please let me know) I currently have it set to a time profile to where the AA answers on the spot after working hours. We are wanting to change it to where we could have it...

Hey yall, Im missing something and was hoping for help because its probably simple. I changed my call routing to go to reception and then secondary AA. I want it to ring my receptionist 4 time before going to AA. It is now ringing four times and then going to her voicemail instead of going to...

That was the ticket! I was right there but was missing one small thing. Thank you!

Hello everyone, Im a new user and helping some one set up a refurbished BCM50. I have everything going smoothly other than voicemail. I know all the codes and what not to get in and make voicemails but I cant get it to pick up. All I was is one singular voicemail to pick up at the receptions...

Thats what I figured since I was having a hard time finding it. I was able to find how to do it with the newer Nortels though so was hoping it was an option with something so old. What are your thoughts on being able to dial the number out and then hitting a line? At the moment that's not an...

Good Morning, So Ive worked a lot with Nortel phones but I ran into one that has the very old way of programming and I cant figure it out. The dial timeout on the system is creating an issue as to where the people using it, (older) are to slow and cant get their calls out. I was hoping to get...